Returns & Exchanges

At San José Made, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal with your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the product is in its original, unused condition.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.